Activate members. Complete the actions that matter.

Conversive helps health plans engage members directly: onboarding, collecting information and designating agents, through voice orchestrated with messaging.

Proven in pilots with US health plans · Also trusted by Takeda · AbbVie · Dexcom and 200+ clinic chains and health systems

How it's orchestrated

Member event
Enrollment, renewal, forms due, requests

AI agents engage
Respond, collect information, follow up

Member services step in
Human support when needed

Member actions completed
Activated, verified, recorded

Voice SMS WhatsApp Email

Every member outcome synced to your CRM and core administration systems.

Member onboarding and activation
New memberWelcome call, HRA, PCPActivated
Information collection and KYC
Details requestedVerified in conversationRecord updated
Designating agents and representatives
Member requestDetails collectedAgent designated
Forms and advance care planning
Form dueVoice or text completionSubmitted
Ongoing member outreach
Plan triggerRight channel, right timeMember responds
Member questions, 24/7
Member enquiryAI responseHuman handoff when needed

Hear it live

Listen to a member call

Onboarding a new member Demo call · synthetic data · [0:45]

Verifying member information Demo call · synthetic data · [0:50]

Designating an agent Demo call · synthetic data · [0:40]

Activate members. Complete the actions that matter.

Member onboarding and activation

Information collection and KYC

Designating agents and representatives

Forms and advance care planning

Ongoing member outreach

Member questions, 24/7

Listen to a member call